Security and health
1. Physical distancing
We implement physical distancing measures throughout the hotel.
2. Increased cleaning and disinfection
We increase the frequency of cleaning and disinfection throughout the hotel, paying attention to items that are touched frequently.
3. Air circulation
We improve air circulation processes, in common spaces and in rooms during cleaning, in order to increase their quality.
4. Protective barrier
We installed a protective screen in the reception.
5. Disinfection stations
We install stations with alcohol hand sanitizer near the main entrance and in public areas.
6. Disinfection of access cards
All access cards are cleaned and disinfected upon the arrival of the guest.
7. Information signs
We put up signs with information about the cleaning, disinfection and behavior protocols in the hotel.
8. TV remote control
The TV remote controls are cleaned and disinfected at every room check by the maids.
9. Sheets and towels
All sheets are washed at high temperature for optimal disinfection.
10. Payment methods
We offer cashless payment methods.
We separate the tables in the restaurant to ensure physical distance.
12. Food safety
We serve all food and drinks respecting strict security procedures.
13. Team building
We provide team collaborators with comprehensive training programs on hygiene and prevention.
14. Temperature controls for guests and collaborators
We carry out temperature checks on guests, team collaborators and suppliers, every time they enter the hotel.
15. PPE for collaborators
We deliver personal protection materials to each team member.